Privacy Policy

At Trident Pest Control, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Collection of Personal Information

We collect personal information necessary to provide our services and communicate with you. This may include:

• Name, address, contact details (phone number, email)
• Property details relevant to pest control services
• Payment information, when applicable
• Information you provide when making inquiries, bookings, or via our website forms

We collect information directly from you and may also receive information from third parties with your consent.

2. Use of Personal Information

Your personal information will be used for the following purposes:

• To deliver pest control services and follow-up support
• To manage bookings, billing, and customer communications
• To improve our services and customer experience
• To comply with legal and regulatory obligations

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3. Disclosure of Information

We may disclose your information to trusted third parties only as necessary to provide our services, such as payment processors, contractors, or regulatory bodies if required by law.

4. Data Security

We implement reasonable physical, electronic, and managerial safeguards to protect your information from unauthorised access, alteration, or disclosure. However, no internet transmission can be guaranteed as 100% secure.

5. Cookies and Online Tracking

Our website uses cookies to enhance your browsing experience and collect anonymous analytics data. You can manage cookie preferences via your browser settings.

6. Access and Correction

You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details below.

7. Complaints

If you have concerns about how we handle your information, please contact us. We will respond promptly to resolve your complaint.

8. Contact Information

For privacy inquiries or requests, please contact:

Trident Pest Control
Email: help@tridentpestcontrol.com.au
Phone: 0406 693 572