Emergency rat & mice control · Melbourne
Scratching at night or droppings in the pantry?
Call now.
Noises in the roof, droppings in the kitchen, or chewed packaging and wiring — Trident Pest Control runs a genuine 24-hour emergency line for exactly this.
- Licensed VIC pest technicians — Lic. L012728
- Entry-point identification, not just bait placement
- Fixed price agreed with you before any work starts
- Family and pet safety is a priority in how treatments are applied
Request an emergency technician
Tell us what’s going on and we’ll get back to you to confirm arrival.
🔒 For a true emergency, calling is fastest. This form is for everything else urgent.
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When it's an emergency
When rodent control becomes urgent
A single mouse is common in Melbourne’s cooler months — but some signs point to a bigger issue worth acting on straight away.
Droppings in the kitchen or pantry
Fresh droppings near food storage or prep areas mean active feeding and warrant treatment sooner rather than later.
Scratching or movement in walls or ceiling
Noises at night, especially in the roof void, usually mean rodents have found a way into the structure of the home.
Chewed wiring or food packaging
Gnaw marks on cables or packaging are a sign of an established presence, and chewed wiring specifically is a fire risk (see note below).
Rodents seen during the day
Rats and mice are mostly nocturnal, so daytime sightings often mean the population has grown beyond its usual hiding spots.
Commercial kitchens and food premises
Rodent activity in a food business carries real compliance and reputational risk, and typically needs same-day attention.
Recurring issue after a previous treatment
If activity has returned not long after treatment (by us or someone else), that's worth an urgent follow-up visit.
Chewed wiring is an electrical hazard:
Chewed wiring is an electrical hazard: Rodents chewing through wiring is a genuine fire risk. If you notice a burning smell, exposed live wires, or anything that feels electrically unsafe, treat it as an emergency in its own right — contact an electrician or, if there’s any immediate danger, call 000.
Cleaning up droppings safely: Avoid sweeping or vacuuming droppings dry, as this can disturb dust into the air. Ventilate the area, wear gloves, and use a damp cloth or disinfectant spray first — standard public-health hygiene practice, not a sign of anything more serious.
Before we arrive
What to do while you wait
1
Avoid handling rodents (dead or alive) bare-handed
Use gloves or a barrier if you need to move anything before the technician arrives.
2
Store food in hard, rodent-proof containers
Mice and rats can chew through soft packaging and even some plastics.
3
Avoid placing your own snap traps or bait near kids or pets
Leave placement to the technician, who can position them safely and effectively.
4
Note where you've seen droppings or heard noise
Specific rooms or times of day help target the inspection faster.
5
Seal any obvious gaps you can safely reach
Gaps around pipes, vents or doors are common entry points worth noting even if you can’t seal them yourself.
6
Watch for signs of electrical damage
Report any burning smell or exposed wiring immediately — see the safety note above.
- How it works
From your call to a treated property
We don’t simply treat the pest. We identify the cause, apply the right treatment and help reduce the chance of it coming back.
01
Call or request online
Tell us what you're seeing and roughly where the trail or nest is.
02
Technician dispatched
We prioritise genuine emergencies and confirm an arrival window with you.
03
Assessment & fixed price
A full inspection first, then a fixed price agreed before any work starts.
04
Treated & explained
Nest treatment carried out, with plain-English advice on prevention going forward.
Why Melbourne trusts us
What Melbourne trusts us on
Fully licensed & insured
VIC pest control licence L012728.
Family & pet conscious
Safety is front of mind in how products are chosen and applied.
Upfront fixed pricing
Agreed before work starts — no surprises on the invoice.
Police-checked technicians
Every technician entering your property has been vetted.
Local Melbourne team
Based in Truganina, working across the west, north and south-east.
Genuine 24/7 emergency line
Not a call centre — a real line for urgent pest issues.
Verified Customer Reviews
What Melbourne customers say
FAQs
Emergency rat & mice control questions
Yes, exposed or chewed wiring is a genuine electrical hazard. If you notice a burning smell or exposed live wires, treat it as urgent in its own right — contact an electrician, or call 000 if there's any immediate danger, in addition to booking pest treatment.
Accessible food, water, and warm, sheltered spaces such as roof voids, wall cavities and cluttered storage areas. Cooler months in Melbourne often see an increase in activity as rodents seek shelter indoors.
Yes. Family and pet safety is a priority in how products and bait placements are chosen, using APVMA-approved products positioned out of reach of children and pets wherever possible.
Yes, entry-point identification is part of a proper rodent treatment — addressing how they're getting in is just as important as treating the current population.
We prioritise genuine emergencies and aim to confirm an arrival window as soon as we hear from you. We haven't published a fixed response-time guarantee, but urgency is always taken into account.
Suburbs we respond to
- Western Suburbs
- Northern Suburbs
- Melbourne & Surrounds
- Geelong & Surrounds
Can't See Your Suburb?
Don't worry if your suburb isn't listed above. We service many locations across Melbourne, Melton, Geelong and surrounding areas.